We are delighted to announce that we have won the 2010 Gold Standard Award for Independent Financial Advice.
The Awards aim to identify financial services companies
that demonstrate a strong business structure and excellent
customer-orientated practices. Managing Director, John Chapman, received
the award at the House of Commons in London last night.
Now in
their eighth year, the Gold Standard Awards are one of the toughest
Awards to achieve in financial services. Torquil Clark is the only IFA
to win this award for seven consecutive years. The Awards take into
account financial strength and assess areas such as trust, fair value,
service as well as capability to conduct business. They are designed to
identify companies that not only have strong structures and procedures
in place, but are going above and beyond standard business practices to
offer customers the best possible experience when using financial
services or buying financial products.
John Chapman, Managing
Director said "We are proud to win the Gold Standard Award as it
recognises that despite now being a Chartered firm of financial
planners, we are still able to exceed expectation with the service we
provide to our clients. The assessment for this award is rigorous, so
marks a real achievement for the company"
Commenting on the Awards
chair of the judging panel, Deborah Benn, says, "The financial
landscape in the UK is changing rapidly. Consumers now need a more
indepth measure of what is a good company to do business with and we
believe the Gold Standard Awards provides this. We assess a wide range
of areas such as staff training and development to see how serious a
company is about providing good service; whether or not it is a good
company to work for and the likelihood of retaining good staff;
transparency of fees and costs, as well as asking for solid evidence of
how embedded Treating Customers Fairly (TCF) actually is in every day
practise."
For more information about the Gold Standard Awards visit www.goldstandardawards.com.